Important Information

Client Policies

Please read and understand these policies before booking your appointment. By booking a service, you acknowledge and agree to the following terms.

Touch-Up Pricing Structure

The booking system remains open year-round; therefore, it is the client's sole responsibility to schedule their touch-up within the appropriate timeframe to receive the corresponding rate.

Touch-up pricing is based on the time elapsed since your last visit:

6–8 Weeks

$100

Recommended initial touch-up timeframe

2–6 Months

$150

Minor refresh and adjustments

6–13 Months

$200

Standard touch-up maintenance

13–18 Months

$250

Extended maintenance period

18–24 Months

$300

Significant pigment restoration

Over 24 Months

New Client Rate

Considered a new initial appointment at current full rate, with a $100 discount applied

Deposits & Scheduling Policies

Non-Refundable Deposits

All deposits are non-refundable under any circumstances.

48-Hour Rescheduling Policy

Rescheduling within 48 hours of your appointment will result in forfeiture of your deposit.

Deposit Transfer Policy

With more than 48 hours' notice, deposits may be transferred to a new date and are valid for up to 6 months from the original booking date. However, deposits are not transferable to another client.

Late Arrival Policy

Clients arriving more than 15 minutes late will need to reschedule and will forfeit their deposit.

No-Show Policy

No-call/no-show appointments will be charged the full amount for the scheduled service.

Pre-Care Instructions (Mandatory)

Failure to follow these instructions will result in forfeiture of the deposit and immediate rescheduling of the appointment.

Clients must strictly follow all pre-care guidelines to ensure the best results and proper healing:

No Botox

Avoid Botox within 2 weeks of your appointment

No Caffeine

Avoid caffeine (including decaf coffee) for 24 hours before appointment

No Alcohol

Avoid alcohol for 24 hours before your appointment

No Blood Thinners

Avoid blood thinners, painkillers, vitamin E, and multivitamins for 24 hours before appointment

Ready to Book Your Appointment?

By booking, you confirm that you've read and agree to all policies above.

For Training Students

Student Policies

Important information for students enrolling in PMU training courses

Student Disclaimer & Payment Policy

By enrolling in this course, you acknowledge and agree to the following terms:

Non-Refundable & Non-Transferable

All payments, deposits, and funds are strictly non-refundable and non-transferable under any circumstances.

However, if you are unable to attend your originally scheduled training, any payments or deposits may be applied toward a future class, provided it is rescheduled within six (6) months of the original training date. Payments are not transferable to another individual.

Course Content & Instructor Experience

This course is based entirely on the personal knowledge, experience, and techniques of the instructor. All topics and materials to be covered are clearly outlined in the course description provided in advance.

No Success Guarantee

Please note: Completion of this 1-day or 2-day course does not guarantee or imply success in the permanent makeup (PMU) industry. Long-term success requires the student's personal commitment to continuous learning, hands-on practice, and further development of their skills beyond this course.

Follow-Up Support & Shadowing

Students are responsible for initiating and scheduling any follow-up support or shadowing opportunities. The instructor will accommodate shadowing sessions based on their client schedule. It is the student's responsibility to reach out in advance to coordinate a shadowing date. Once a request is made, the instructor will inform the student of the specific service(s) scheduled for that date so the student can determine whether it aligns with their learning objectives.

No Refunds Policy

No refunds will be issued under any circumstance, including if a student completes the course and later decides not to pursue a career in PMU.

Ready to Start Your PMU Training Journey?

Learn the skills, techniques, and business strategies to build a thriving PMU career.